On the Cutting Edge of Change

Pattern Interruption in the Workplace

So you are frustrated with your direct reports. You can’t seem to get to the bottom of their gossiping and slacking off at work. You have talked to each one separately and no one is willing to say what is really going on. Pattern Interrupt is the way to go. Normally you call together a team and ask “what.. read more →

Want to Find a Better Solution to Handle Conflict?

Conflict–what’s your initial reaction? Want to find a better solution to handling any conflict? Explore how to find your way OUT of blaming, unnecessary drama, or running for the hills by following these practical guidelines. Quickly answer this question: “When faced with conflict, any conflict, what is the first thought you have?” Is it, “Not.. read more →

How to Create Inclusion When Inspiring Change

Did you ever surprise someone with what you thought was a great gift only to get an icy stare and a raspy “thank you?” If you asked why there was upset, did you get a canned reply like “not upset, it’s really fine?” And did you ever wonder if the gift was ever used or put in.. read more →

How to Let Go of The Past to Free the Present

One of my coaching clients, Steve, recently got a much wanted promotion. He was so beyond excited he felt like he was walking on air, for, oh for about a week. Then he called and said “What did I do.” Actually he used much more colorful language than that. He had gotten onto the most kick-ass team.. read more →

How to Establish a Workplace Culture That is Comfortable with Addressing Conflict

Conflict is an everyday occurrence in most organizations. And guess what?  It usually gets passed to Human Resources to “handle the problem and fix it.” Most strategies are the quick fix, not the long-term change to really understand how to work through conflict and get to innovation. To reduce conflict and increase competitiveness, companies need to understand systems thinking and truly.. read more →

Can Conflict Really Be Good for the Workplace?

Why do so many of us cringe in the face of conflict? It’s because the little kid part of us that looked up at those giants in our world (that means any adult) and knew they were big and we were small, and they would win and we would lose when it came to decision making, makes.. read more →

Leadership Lessons: Ask…. Don’t Tell

Danielle was known as a splitter. She constantly complained about several of her colleagues to anyone who would listen, including the woman who dusted the offices and emptied the wastebaskets. It was finally time for her to face the music. She was creating a toxic environment and everyone had their shields up and weapons ready... read more →

Leadership and joy

The holiday season is laden with words like, happy, merry, wonderful, and on and on. I was thinking about the word JOY and how it manifests in our lives. What does it mean when someone brings you joy? How does it feel to be joyous? Joy is often a bit of a surprise. You can’t.. read more →

Leadership means “Staying Awake”

The havoc of Storm Sandy has three levels. First, getting through the wind, rain, and snow that barreled down; next, riding the roller coaster of emotions in the days and weeks that follow; finally, addressing the long term implications of what lies in store as “the new normal”. Right now we are in phase two:.. read more →

Leadership: Moving at the speed of light

Meet Brenda Dennis, a senior director of strategy and planning for Cisco’s $32B global enterprise business. That is what her day job is now, before the bottom almost fell out from beneath her. More on that in a moment. Brenda is also a wife, mother of three boys, ages 9, 11, and 13. She is.. read more →