On the Cutting Edge of Change

Want to Find a Better Solution to Handle Conflict?

Conflict–what’s your initial reaction? Want to find a better solution to handling any conflict? Explore how to find your way OUT of blaming, unnecessary drama, or running for the hills by following these practical guidelines. Quickly answer this question: “When.. read more →

How to Create Inclusion When Inspiring Change

Did you ever surprise someone with what you thought was a great gift only to get an icy stare and a raspy “thank you?” If you asked why there was upset, did you get a canned reply like “not upset, it’s really.. read more →

Business Alert

One of my coaching clients informed me his in-laws just moved in to live with them while the dad is recuperating from heart surgery. I asked how he was coping and his cryptic response was “I spend a way more.. read more →

How to Establish a Workplace Culture That is Comfortable with Addressing Conflict

Conflict is an everyday occurrence in most organizations. And guess what?  It usually gets passed to Human Resources to “handle the problem and fix it.” Most strategies are the quick fix, not the long-term change to really understand how to work through conflict and get to.. read more →

Can Conflict Really Be Good for the Workplace?

Why do so many of us cringe in the face of conflict? It’s because the little kid part of us that looked up at those giants in our world (that means any adult) and knew they were big and we were small,.. read more →

Leadership Lessons: Ask…. Don’t Tell

Danielle was known as a splitter. She constantly complained about several of her colleagues to anyone who would listen, including the woman who dusted the offices and emptied the wastebaskets. It was finally time for her to face the music... read more →

No Conflict in MY Workplace

Do you know anyone who has a perfect life? Perfect wife (or husband)? Perfect children? Perfect business and perfect employees? It makes me gag just to write this. Yesterday Jeffrey called to tell me “YOU WERE RIGHT!” Now granted I.. read more →

Splitters and Pot Stirrers at Work

They make noise with their silence. They smile like the Cheshire cat. They tell you one thing and someone else gets another version. Most of the time they feel offendedand will never say anything directly to the person, no, they just tell everyone else. Splitters.. read more →

Leadership and Conflict

Sylvia Lafair PhD, What are Patterns (VIDEO) What is the underlying cause of conflict? Not easy to answer. However, all conflict that is big, awful and noisy has to do with underlying stress. Even genie’s who fly out of bottles.. read more →

Leaders who Tell Stories Win

I just finished weekend learning about the art of storytelling from a master. Look, I always pride myself on being a great storyteller. After all, the pattern of drama queen (or king) transforms into an excellent storyteller. And believe me I grew up doing drama.. read more →