On the Cutting Edge of Change

When does a Boss Transform into a Leader?

Question: “How many managers does it take to become a leader?” Answer: “Only one, so long as the manager can give up subordinates to gain followers.” Here in lies the trap of management versus leadership. It really is easier to have people who work for you where you can set the game plan and the schedule. When your.. read more →

The 5 Telltale Signs of an Employee in Distress

When should you intervene in a work/personal issue or should you? How much should you ask about a team member’s personal problem? How can you find the balance of what to ask or not ask and what are the telltale signs to watch for? Have you ever watched a really good employee begin to slide down a slippery slope of.. read more →

How to Establish a Workplace Culture That is Comfortable with Addressing Conflict

Conflict is an everyday occurrence in most organizations. And guess what?  It usually gets passed to Human Resources to “handle the problem and fix it.” Most strategies are the quick fix, not the long-term change to really understand how to work through conflict and get to innovation. To reduce conflict and increase competitiveness, companies need to understand systems thinking and truly.. read more →

Repeating the Same Mistakes Over and Over and Over?

Think about your business. What do you keep repeating hoping it will turn out better this time? Do you ever feel “duped” by a colleague or even a customer? Do you keep knocking your head against the wall saying “I can’t believe this happened again?” Ever wonder why you keep doing the same things over and.. read more →

Hey, What’s In It For Me, Too?

This is an important time to compare and contrast the rich and famous and ask ourselves if they are really so different from the rest of us. I think not! I think that the self-serving, the narcissistic, the “because they can” crowd is getting slammed fast and hard right now because we are no longer willing to.. read more →

Can Conflict Really Be Good for the Workplace?

Why do so many of us cringe in the face of conflict? It’s because the little kid part of us that looked up at those giants in our world (that means any adult) and knew they were big and we were small, and they would win and we would lose when it came to decision making, makes.. read more →

Can Leaders Cry?

I ask you, whose fault is it that I could never give my boss what he wants? I ask you, is it fair that I am just packing up from a very long day and it is now 11pm and he calls and asks, nicely mind you, if I will get him some information that.. read more →

How Dumb Can Tim Armstrong Be

How many apologies does a CEO get to make before he or she is sent out to pasture? In the case of Tim Armstrong, it seems that two major gaffs (I am sure there are many more behind closed doors) should be enough. Tim is such a fabulous example of looking at his job through a cloudy lens... read more →

Leadership Lessons: Take “Difference” out of Diversity

HUH? You say. Diversity is difference. What else is there? Diversity management means having a rainbow culture with lots of people from different races, gender, ages, and ways of thinking and being. Isn’t that what diversity is all about? NOT QUITE. Diversity is about creating a culture where each individual’s UNIQUE way of learning and participating can become.. read more →

3 Things to Avoid When Giving Feedback

It’s always a sticky situation when you have to give or get negative feedback and this is just not a topic always covered in business school. It really is about understanding how to manage people relationship systems. Here are some guidelines for giving feedback so you can mentor employees to grow to the next level. For most of us.. read more →